ZOHO IS RECRUITING CANDIDATES FOR THE POST OF TECHNICAL SUPPORT ENGINEER
DETAILS OF THE JOB
COMPANY : ZOHO
ROLE : TECHNICAL SUPPORT ENGINEER
SALARY : NOT DISCLOSED
LOCATION : CHENNAI
QUALIFICATION : ANY CS / IT GRADUATE
BATCH : ANY BATCH
WORK EXPERIENCE : 6+ MONTHS
ABOUT THE COMPANY
Zoho Corporation is an Indian multinational technology company that makes web-based business tools. It is best known for the online office suite offering Zoho Office Suite. The company was founded in 1996 by Sridhar Vembu and Tony Thomas and has a presence in seven locations with global headquarters in Chennai, Tamil Nadu, India, and corporate headquarters outside of Austin in Del Valle, Texas. Radha Vembu, Sridhar Vembu's sister, owns a majority stake in the company
ROLES AND RESPONSIBILITIES
• Deliver voice, email, and chat-based technical support.
• Conduct online demos and customer trainings.
• Requirement gathering and analysis.
• Respond to RFI requests and timely follow-up with contacts.
• Provide POC to leads.
• Deliver accurate and timely solutions to customers.
• Willingness to work night shifts.
REQUIRED SKILLS & QUALIFICATIONS
• Excellent in written and spoken English.
• Having 6 months or more experience in a client-facing role.
• Proficient in offering phone-based support toUSA or UK customers.
• Flexible to work night shifts, and relocate.
• Keen to learn new technologies.
INTERESTED CANDIDATES CAN APPLY FOR THE POST THROUGH THE APPLY LINK GIVEN BELOW
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