IDFC FIRST BANK IS HIRING CANDIDATE FOR MULTIPLE ROLES FOR CHENNAI/ MUMBAI/ LUCKNOW/ JAIPUR LOCATION
IDFC FIRST BANK Is Recruiting Candidate for the role of Deputy Manager/ Virtual Relationship Manager/ Senior HR Technology Manager/ Credit Manager For Chennai/ Mumbai/ Lucknow/ Jaipur Location
ABOUT COMPANY
IDFC First Bank (formerly IDFC Bank) is an Indian Private Sector Bank that is owned by IDFC, an integrated infrastructure finance company. The bank started operations on 1 October 2015, after receiving a universal banking licence from the Reserve Bank of India (RBI) in July 2015.It is listed on BSE and NSE.
In 2014, the Reserve Bank of India granted an in-principle approval to IDFC Limited to set up a new bank in the private sector. Following this, the IDFC Limited divested its infrastructure finance assets and liabilities to a new entity - IDFC Bank. The bank was launched through this demerger from IDFC Limited in November 2015.
JOB DETAILS
- Role - Deputy Manager - Acquisition
- Qualification - Graduate / Post Graduate in Relevant field
- Work Experience - 0-4 Years
- Location - Chennai
ROLES AND RESPONSIBILITIES FOR DEPUTY MANAGER - ACQUISITION
- Acquisition of NTB Savings account customers in the identified segment and reference generation from the specified catchment area
- Ensure acquisition of high quality savings accounts in terms of product mix, segments and constitution mix
- Proactive registration and activation of acquired customers to direct banking channels
- Meet and exceed the defined targets of new customer acquisitions month on month by analysing transaction banking needs of the customer
- Assist and support the Sales Manager in catchment mapping and scoping exercise
- Provide regular feedback to SM / RM on opportunities and customer needs
- Ensure adherence to selling norms and SOPs defined by the organization
- Ensure strict compliance with internal guidelines and external regulations
- Ensure quality sourcing in line with the Bank's policy
JOB DETAILS
- Role - Virtual Relationship Manager
- Qualification - Graduate / Post Graduate in Relevant field
- Work Experience - 0-4 Years
- Location - Mumbai
ROLES AND RESPONSIBILITIES FOR VIRTUAL RELATIONSHIP MANAGER
- Responsible for deepening customer relationships to increase customer relationship value
- Responsible for driving quality engagements over call with customers by following industry best practices
- Responsible for increasing mobile banking adoption and drive initial login on Optimus app
- CASA value build up and new client acquisition and increase in 'Product Holding Per Customer' within mapped portfolio
- Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer
- Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement
- Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs.
- Ensure monthly operating plan is met to improve scorecard and decile rankings.
- Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement.
- Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks.
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JOB DETAILS
- Role - SR HR Technology Manager
- Qualification - Graduate/ Post Graduate
- Work Experience - 0-4 Years
- Location - Mumbai
ROLES AND RESPONSIBILITIES FOR SR HR TECHNOLOGY MANAGER
- The role holder will be acting as a bridge between Business & Development Team / Implementation Partner.
- Will be responsible to understand the business requirement / business challenges and covert the requirement into user stories / BRDs’ with acceptance criteria, responsible for creating various process flow diagram, data flow diagram showing clear process and result flow.
- Will be working with Development Team / Implementation Partner to freeze the design/scope of the requirement received from stakeholders, synthesize them with scope and priority, expected behaviour, and test cases.
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JOB DETAILS
- Role - Credit Manager
- Qualification - Graduate/ Post Graduate
- Work Experience - 1-4 Years in Credit
- Location - Lucknow/ Jaipur
ROLES AND RESPONSIBILITIES FOR CREDIT MANAGER
- Responsible for underwriting secured and unsecured proposals for loan customers as per the laid down policies & procedure to honor the agreed SLAs and manage area business volumes
- Supervise a team of credit underwriters and provide guidelines
- Conduct personal discussion with customers to establish credit worthiness
- Control and contain front-end delinquencies by calling up customer on first presentation
- Making sure completion of credit/KYC documents and verification- telephonic, field & collateral visits
- Coordinate with sales to achieve targets and ensure SLAs are met
- Ensuring credit policy adherence to the accepted standards
LUCKNOW - CLICK HERE TO APPLY
JAIPUR - CLICK HERE TO APPLY
