🔹 WNS Global Service is hiring
✔️ Position : Lead Associate
➖ Associate/ Sr Associate
➖ Deputy Manager
➖ Sr Products Analyst
✔️ Degree : Bachelor's Degree
✔️ Batch : 2019 /20 /21 /22 Batch
✔️ Experience : 0―4 years
✔️ Mumbai, Gurgaon, Indore, Nasik
About WNS Company
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.
WNS deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description of Lead Associate Accounts Receivable - Mumbai
- Monitor process quality check audits – F&A Processes (Order to Cash)
- Conduct Quality Checks for Finance & Accounting processes
- Provide feedback to Operations agents
- Prepare daily, weekly Quality reports
- Ensure completion of the Internal and External Calibration sessions
- Ensure that Frequency and Event based feedback for the team is complete
- Preparation of Quality Standard Documentation for the process and update it on a regular basis with regards to any changes
- Assist the Operations team in the customer compliant & resolution process for the teams
- Ensure that the QA process meets the ISO Compliance
- Drive Continuous improvement initiatives
- Drive best practice/idea sharing
- Identify Training needs for the process and Quality team
- Completion of Yellow Belt Role Roadmap
- Take vertical level initiatives
- Qualification for this post
- Commerce Graduate
- Additional Information for this post
- Exposure to Transactional Quality / Quality Assurance
- Attention to detail
- Analytical skills
- Prioritizing and Organizing skills
- Good verbal and written communication skills
Apply Link for the post of Lead Associate Accounts Receivable
Job Description of Sr. Program Analyst - Gurgaon
- Support the customers to enable the them team to carry out tasks effectively and efficiently under the direction of the Deputy IT Manager (DM).
- Hours of work: 24x7x365 in Rotational Shifts.
- Some work outside of regular shift hours can be expected as needed.
- During holiday time when there are major Festivals or system maintenance taking place hours are likely to be more flexible to suit the work load
- Telephone support on inbound calls and when needed calling back the customer.
- Managing incidents and requests in own queue and teams queue as general check and providing help when needed.
- Ensure priorities are understood and all stated and agreed SLAs are met.
- Maintain good working relationships with all stakeholders and users (internal departments as well as 3rd party vendors).
Skills and Experiences for the post of Sr. Program Analyst - Gurgaon
- 2-4 years of experience.
- Active Directory and User creation & management
- Virtualisation – especially Citrix Xen desktop and XenApp
- SQL Developer and Oracle client installation and troubleshooting connectivity issues.
- Understanding and basic of UNIX account creation.
- Cisco Messaging (Jabber) & MS Exchange account setup and troubleshooting
- MS Windows 7 and office suit
- VoIP, especially Cisco
- Understanding of LANs, WANs, TCP/IP, Routing, VPN’s, Firewall
- Wireless network setup, management and security
- Scripting e.g. automation of regular tasks and services
- Installation of 3rd party applications, including push installs via SCCM
- Ability to troubleshoot & identify PC hardware issues.
- Mail Box Setup
- Awareness of mainstream mobile technologies, including Mobile phones and tablets (e.g. iPad, Nexus, etc.)
- 1st and 2nd Line support experience
- Qualification for this post
- Master or Bachelor degree in Engineering/Computer Science /Information Technology
Apply Link for the post of Lead Associate Accounts Receivable
Job Description of Associate/ Sr. Associate - Ops - Indore
- Day to day accounting knowledge,
- Hands on experience in reconciliation,
- Journal (accruals & adjustment),
- Good command in communication skill (verbal and written),
- Flexible for rotating shift,
- Hands on knowledge of Excel,
- Good domain knowledge
- Preparation of Balance Sheet Account Reconciliations in Local & Global currencies,
- Month end closing and reporting,
- Preparation of journal entries,
- Open item management for Balance sheet and IC Reconciliation
- Make necessary adjustments entries,
- Fixed Assets accounting
- Qualification for this post
- Any Graduate
Apply Link for the post of Lead Associate Accounts Receivable
Job Description of Deputy Manager - Transactional Quality - Nasik
- Conduct process documentation as per ISO standards
- Conduct & review sampling strategy in the team
- Conduct root cause analysis for process improvements
- Conduct MSA as per schedule.
- Drive & conduct process compliance
- Drive & conduct audits (pre-post duties)
- Conduct baselining & analyze CTQs
- Conduct measurement system analysis.
- Drive brainwave initiative in the team
- Conduct quality-related trainings
- Team-up with BBs / QAM’s to be a co-facilitator of projects/initiatives
- Drive open forums/best practice sharing sessions
- YB six sigma improvement project to be certified
- Successfully complete ISO training. Working on the product & helping the team to achieve deadlines.
- Provide timely reports, updates and system entries as required by the internal and external management.
- Understand and abide by the importance of discipline, punctuality & protocol
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Qualification for this post
- Preferable graduate in commerce / graduate any stream
- Experience of related shipping logistic FnA vertical preferred
