JP MORGAN IS RECRUITING CANDIDATES FOR THE POST OF BUSINESS ANALYST-ASSOCIATE II / CIB BUSINESS ANALYSIS ASSOCIATE I
JOB DETAILS
COMPANY : JP MORGAN
ROLE : BUSINESS ANALYST-ASSOCIATE II / CIB BUSINESS ANALYSIS ASSOCIATE I
QUALIFICATION : Bcom / Mcom/ GRADUATE/ BACHELOR DEGREE
WORKS EXPERIENCE : FRESHERS - 3 YEARS
LOCATION : MUMBAI
ABOUT COMPANY
JPMorgan Chase & Co. is an American multinational investment bank and financial services holding company headquartered in New York City and incorporated in Delaware. As of 2022, JPMorgan Chase is the largest bank in the United States, the world's largest bank by market capitalization, and the fifth largest bank in the world in terms of total assets, with total assets of US$3.954 trillion. Additionally, JPMorgan Chase is ranked 24th on the Fortune 500 list of the largest United States corporations by total revenue. It is considered a systemically important bank by the Financial Stability Board.
CIB BUSINESS ANALYSIS ASSOCIATE I
ROLES & RESPONSIBILITIES
• Articulate and document process flows including customer interactions, operational intervention, end to end flows, data handoffs, etc.
• Understand client, market and regulatory requirements, their current product usage and prioritise the requirements based on data analysis and strategic business need.
• Perform impact analysis for business initiatives to ascertain partner business groups that will consequently be required to undergo technical or operational process change.
• Define functional and non-functional business requirements for development and commercialisation in order to meet business targets.
• Analyse and elaborate product features and operational, regulatory and compliance, UI, reporting and sanctions screening requirements.
• Conduct walk through and training sessions to update stakeholders and user groups.
• Analyse defects by prioritising and exploring alternative solutions.
FUNCTIONAL & TECHNICAL EXPERTISE
• Relevant experience within the Financial Services industry supporting multiple LOB’s delivering in a highly complex, pressurised and high-volume environment.
• Expertise in Agile project delivery methodology and skills to learn and work with evolving methodologies.
• Ability to work with the minimum of supervision on day-to-day activities.
• Sound understanding of Operational and Exceptions Processes required.
• Extensive requirements analysis, elaboration and documentation skills required.
• Exposure to business process smart tools i.e. Signavio, Nintex, Mendix or similar low code tools would be an advantage.
• Exposure to UX / UI Design Tools would be desirable.
• Experience with frameworks such as Cucumber, Gherkin and Behavior Driven Development (BDD) would be an advantage
PROBLEM SOLVING AND ANALYSIS
• Highly skilled at problem solving, ability to scope and provide structure to complex issues, rapidly learn unfamiliar processes, and provide insightful and timely remediation.
• Excellent attention to detail so errors can be prevented, and redundancies / opportunities highlighted.
• Ability to keep sight of the overall context and remain centred on the strategic picture, identify areas of opportunity for process improvement and build out recommendation to proceed.
• Ability to use effective systemic data focussed reporting to support program reporting.
• Advanced numeracy and Microsoft skills.
COMMUNICATION
• Very strong communication skills with the ability to provide clear and succinct verbal updates on their work to team members, colleagues, senior heads, executives, and clients.
• Ability to liaise effectively between lines of business with empathy and understanding to achieve the common and strategic goal as a team.
• PowerPoint / Pitch Pro skills - able to create professional slides and structure presentations with minimal input and need for secondary review.
• Collaboratively contributes to program updates, Project and team meetings.
Working Style And Influence
• Ability to build and nurture effective and lasting relationships with colleagues, team members and stakeholders across multiple business lines and global locations.
• Ability to work collaboratively and with effective influencing skills to achieve positive outcomes.
• Able to work comfortably and confidently under pressure to achieve target deadlines.
• Ability to work on a hands-on basis and not limit oneself to only tracking and reporting milestones.
• Confident to raise concerns with management team and support resolution.
• Effective change management skills. Ability to support & adapt within a changing environment.
• Self-starter, able to work autonomously, with strong time management skills.
REQUIRED QUALIFICATIONS
• Bachelor degree (with relevant experience) preferred.
• Prior BA work experience in banking / financial services Industries is highly desirable
• Project / Agile methodology Qualification – preferred.
• Worked in CIB business function i.e.: Global Markets, Middle Office, Wholesale Payments or Securities Services.
• Proven and evidenced successful senior business analyst experience.
CIB BUSINESS ANALYSIS ASSOCIATE I
ANALYST-ASSOCIATE II
ROLES & RESPONSIBILITIES
• Business Analyst for defining the business requirements for development and commercialization in order to meet the Business Objectives
• Articulate and document process flows including customer interactions, Ops intervention, end to end flows, data handoffs, etc.
• Cover functional and non-functional requirements including but not limited to Product features, Operational requirements, Regulatory and Compliance requirements, UI, Customer reporting, Sanctions, Resiliency and Scalability and the requirements must meet current and future Business and market demands
• Ability to understand the Client requirements, their usage of the Product and prioritize the requirements based on data analysis
Understand the risks and propose mitigation options
• Perform impact analysis for business initiatives to determine key business groups that will consequently be required to undergo technical or operational process change
• Document the Business Requirements required to enable development groups to build target state products, processes and technology
• Conduct gaps/differences analysis as required to determine degree of change emergent from business initiatives
• Conduct a thorough transition process to ensure that following the approval of Business Requirements, all functional groups across Operations, Technology, and Service units are clear and informed on what is required for their respective target state models to be determined
• Review and approve target state documentation from functional groups required to conduct process, technical, or service change following the approved Business Requirements – examples being: Technology design document for target state software functionality, Target Operating Model (TOM) documentation, Service Definition, Access Models, or Target On-boarding Process.
• During the performance of business testing and validation, ad-hoc consultation for any unique or unexpected scenarios arising. The target of the Business Analyst is to minimize this significantly by conducting a thorough transition to functional development groups during the Business Requirements phase
• Anticipate internal and external factors impacting the global payment strategy and implementing plans to mitigate risks and capitalize on opportunities.
• Conduct walk through and training sessions to update stakeholders and user groups
• Defect analysis, prioritization and exploring alternative solutions
• Independently leading an initiative working with cross functional teams
REQUIRED SKILLS / QUALIFICATIONS
• Hands on Payments systems requirements definition experience
• Understanding of the Agile model and experience of defining the requirements using demo goals using Given, When, Then format will be a plus
• Understanding and experience of using JIRA
• Understanding of the broader external market and upcoming regulatory changes
• Ability to build partnerships and work in a collaborative environment
• Strategic thinker with the ability to motivate and drive tactical execution
• Solid track record of success in supporting large-scale initiatives
• Creative problem solver, capable of developing innovative and differentiated solutions
PROFICIENCY IN THE FOLLOWING
• Relationship building and influencing skills
• Analytical skills and attention to detail in written documentation
• Organizational skills and time management
• Communication skills – able to articulate a business vision or requirement through multiple business functions and at differing management levels
• Presentation skills – written, visual, and verbal
Meeting/workshop facilitation
• Leadership skills – able to bring multi-functional groups together to work towards a common goal
• Self-motivated and driven to achieve targets and deliverables
• Project planning skills
ANALYST-ASSOCIATE II
